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Robert Half Worldwide is hiring do business from home in all 50 states!
Robert Half is a worldwide human sources enterprise. Robert Half makes over $6 billion a 12 months! This firm is hiring distant buyer expertise professionals in lots of states!
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Robert Half is searching for a Buyer Service Consultant to be part of the Buyer Service Division. The division strives to supply top quality and well timed assist to inner and exterior prospects. Buyer Service personnel usually work together with RHI department gross sales personnel, exterior job candidates, Purchasers, inner departments (e.g. Payroll, Knowledge Entry, and so on.) and outdoors businesses and deal with a wide range of service requests that relate to payroll, advantages, employment verification, and so on. The Buyer Service division responds to a excessive quantity of phone, electronic mail and written inquiries, all of which require the identification, acknowledgement and evaluation of buyer wants/issues. The Buyer Service Division routinely initiates corrective actions or supplies suggestions on how the issue can greatest be resolved to satisfy or exceed buyer expectations. The accuracy, timeliness and high quality of response offered every day to every buyer interplay are important to RHI’s success. Inquiries dealt with by the division can relate to each US and Canadian operations. In performing this perform, Buyer Service personnel are chargeable for creating and sustaining optimistic buyer relations.
Particular Obligations:
- Acts as the primary level of contact through cellphone name, electronic mail or callback for candidate/Discipline Places of work/Purchasers on payroll/time entry system, or entry points associated to the web time reporting system, compliance necessities, advantages, 401K, sick pay, verification of employment requests, Canadian ROE’s & Availability, and tax inquiries/points. To resolve these points an in depth understanding of the prevailing a number of programs and enterprise processes used throughout the Buyer Service and Payroll Operation departments (PeopleSoft HCM, “”On-line Time Reporting and Approval”” system, Micro J Plus, Livelink, W-2 software program, Excel, Phrase, CIC Consumer, and outlook) is important with a view to achieve success on this function.
- Buyer Service Representatives resolve points precisely and well timed, by utilizing their various information of Discipline Service Heart Departments and Department features.
- Processes and paperwork transaction or provoke a type to be resolved by Payroll Operations.
- Educates department workplaces about timelines, procedures and the associated fee/profit of varied options.
- Educates candidates concerning the varied self-service choices through the web sites and Interactive Voice Response (IVR).
{Qualifications}:
- Highschool diploma or equal.
- 3+ years earlier customer support expertise required.
- 1+ years Name heart expertise.
- Payroll expertise a plus.
- Information of Microsoft Workplace Suite purposes, with capability to be taught different purposes simply.
- Information PeopleSoft different HR purposes most well-liked.
- Train of judgment, information/recall, listening to, capability to talk and write clearly, visible capability.
- Capability to sit down for prolonged intervals of time.
- Capability to enter knowledge. Use of name heart phone/electronic mail utility or different workplace gear.
- Capability to display attendance. Capability to sequence, observe instructions.
- Capability to collaborate with crew and others to carry out work obligations.
- Capability to satisfy or exceed all high quality requirements.
The everyday wage vary for this place is $42,000 to $63,000. The wage is negotiable relying upon expertise and site.
Robert Half Worldwide Inc. is an Equal Alternative Employer. M/F/Incapacity/Veteran
As a part of Robert Half’s Company Providers facility employment course of, any supply of employment is contingent upon profitable completion of a background examine.
Robert Half is dedicated to being an equal employment employer providing alternatives to all job seekers, together with people with disabilities. Should you imagine you want an affordable lodging with a view to seek for a job opening or to use for a place, please contact us by sending an electronic mail to [email protected] or name 1.855.744.6947 for help.
CLICK HERE TO APPLY NOW
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