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Liberty Mutual Insurance coverage is hiring earn a living from home in most states!
Liberty Mutual Insurance coverage is without doubt one of the largest insurance coverage corporations in the USA! This insurance coverage firm makes $43 billion a 12 months! They’re hiring for distant positions the place you’ll be able to comfortably earn a living from home as service insurance coverage assistants in lots of states.
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Within the Small Enterprise Service Middle (SBSC), we offer assist to our impartial brokers and clients relating to their small enterprise insurance coverage insurance policies.
Our Service Insurance coverage Assistants performs varied assist duties, reminiscent of responding to inside and exterior requests relating to account info and getting ready paperwork, coverage info and information for added dealing with by different associates. This place consists of answering telephones, processing electronic message, and aiding clients. You could have the ability to observe procedures and apply intermediate-level administrative expertise and insurance coverage data to perform each routine and non-routine duties and duties.
Our hours of operation are from Monday by means of Friday, 8:00am-9:00pm EST, with expectations of working no later than 6:30pm your LOCAL time. Our customer support representatives have to be versatile to work inside the hours of operation, plus some holidays.
Our name middle class begins on Monday, April 10, 2023. Necessary attendance is crucial to your success and as such is required at some stage in coaching the place efficiency will likely be frequently assessed all through.
The wage vary for this place is $38,100 – $39,700 and is dependent upon the place you reside within the nation.
**The next states/districts are excluded from eligibility at the moment: Alaska, California, Hawaii, Illinois, New York**.
Job Tasks:
- Enters and retrieves info of various complexity utilizing pc programs and purposes to replace information, get hold of info for others and reply independently to most questions and issues.
- Makes use of intermediate expertise and enterprise data to reply questions associated to billing and insurance coverage kinds/paperwork, correspondence and course of different insurance coverage transactions to offer customer support and assist.
- Performs different associated assist duties as requested, reminiscent of answering telephones, processing mail, aiding clients.
- Upholds our buyer care requirements by reaching particular person targets reminiscent of work high quality, telephone and e mail deal with time, adherence, and reliability.
Job Specs:
{Qualifications}
- Highschool Diploma or equal
- Minimal of 1-2 years of related customer support or administrative expertise most popular.
- Prior Name Middle expertise most popular.
- Proficiency with computer systems is necessary.
- Glorious oral, written, and interpersonal communication expertise, and the capability to multi-task in a quick tempo structured teamwork setting is required.
- Intermediate stage of ability required to open, create, and modify varied paperwork utilizing the Microsoft Workplace suite (e.g., paperwork, spreadsheets, e-mail, and many others.) and enter/retrieve info utilizing varied purposes/programs.
- Skill to successfully alternate routine and non-routine info verbally and in writing and apply data of the division’s insurance policies and procedures.
- Should have the ability to purchase and keep firm and division Work at house (W@H) necessities; Devoted room with a desk, secure, quiet, skilled working setting, and wired linked high-speed web with a minimal of 5 devoted mbps (20 mbps or extra is really helpful by means of a cable, fiber, or DSL service).
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